One of the most obvious ways that operations providing services differ from those producing products is that the nature of services is
A) tangible
B) esoteric
C) intangible
D) ethereal

Question

Quizplus · Accepted Answer

The nature of services is intangible, meaning that they cannot be seen, touched, or felt in the way that physical products can. Services are often experiences or performances that are consumed in the moment, and as a result, they can be difficult to measure and evaluate objectively. This is in contrast to the tangible nature of products, which can be physically inspected and evaluated for quality and consistency.

One of the Most Obvious Ways That Operations Providing Services