The sources of customer expectations are market-controlled factors such as:
A) The individual's innate needs
B) The individual's previous experiences
C) Word-of-mouth communication
D) Sales promises
E) What the competition is offering

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The Answer of The sources of customer expectations are market-controlled factors such as:
A) The individual's innate needs
B) The individual's previous experiences
C) Word-of-mouth communication
D) Sales promises
E) What the competition is offering

The Sources of Customer Expectations Are Market-Controlled Factors Such As