Expression of an emotion that the person does not really feel is called:
A) facial feedback.
B) secondary emotion.
C) emotion work.
D) body language.

Question

Quizplus · Accepted Answer

The expression of an emotion that the person does not actually feel is called emotion work. This is a term from the sociological perspective that refers to the act of managing one's own emotions and expressions to meet the requirements of a given situation. For example, a person may engage in emotion work by suppressing their true feelings of anger and instead presenting a calm and friendly demeanor when interacting with a difficult coworker or customer.

Expression of an Emotion That the Person Does Not Really