Question 1

Training simulators and computer based simulators are most crucial to ________ training.
A) job rotation
B) an apprenticeship
C) all-for-one
D) vestibule

Accepted Answer

Vestibule training refers to a type of training that occurs in a simulated work environment, where employees learn how to perform their jobs in a controlled setting before they begin working in the actual workplace. Training simulators and computer-based simulators are important tools for vestibule training because they can provide a realistic and safe environment for employees to practice and develop their skills. Job rotation and apprenticeship training typically involve hands-on experience in the actual workplace, while all-for-one training is not a recognized training approach.

Question 2

Which of the following is the proper sequence of steps in assessing an organization's training needs?
A) an organizational analysis, a persona analysis, and a task analysis
B) a task analysis, a person analysis, and an organizational analysis
C) a person analysis, a task analysis, and an organizational analysis
D) an organizational analysis, a task analysis, and a person analysis

Accepted Answer

The proper sequence of steps in assessing an organization's training needs is: 
1. An organizational analysis to determine the goals, resources, and environment of the organization.
2. A task analysis to identify the specific tasks and skills required for employees to achieve the organization's goals.
3. A person analysis to determine the current capabilities and skill gaps of individual employees. 
Therefore, option D, which lists the correct sequence of steps, is the best choice.

Question 3

The training method in which the employee being trained learns the new job tasks while actually performing the job is ________ training.
A) real-time
B) cooperative
C) on-the-job
D) vestibule

Accepted Answer

On-the-job training involves learning new job tasks while actually performing the job. The employee is able to receive hands-on experience and immediate feedback in a real work environment, making it an effective method for skill development. Real-time training, cooperative training, and vestibule training are all training methods, but they do not specifically involve learning on-the-job.

Question 4

A sweeping set of laws and regulations aimed at protecting the rights of people who had, because they were members of certain racial, ethnic, or religious groups, experienced discrimination, is the ________.
A) Taft-Hartley Act
B) Civil Rights Act of 1964
C) Wagner Act
D) McCain-Feingold Bill

Accepted Answer

The Civil Rights Act of 1964 was a sweeping set of laws and regulations aimed at protecting the rights of people who had experienced discrimination based on race, color, religion, sex or national origin. The Taft-Hartley Act was a labor law passed in 1947, the Wagner Act was also a labor law passed in 1935, and the McCain-Feingold Bill was a campaign finance reform law passed in 2002.

Question 5

A performance appraisal method that specifies specific behaviors that would be associated with high performance, average performance, and substandard performance for the job being evaluated, arranges these behaviors into a rating scale, and matches the employee to the appropriate scaled behaviors that best correspond is the ________.
A) 360 degree evaluation
B) behaviorally anchored rating scale
C) Stanford-Binet scale
D) behavioral observation scale

Accepted Answer

The description fits the behaviorally anchored rating scale method. The other options do not include the specific behaviors and rating scale arrangement described.

Question 6

In the 1990s, of all new additions to the workforce in the U.S., about ________ percent were women.
A) 27
B) 67
C) 87
D) 47

Accepted Answer

The answer of In the 1990s, of all new additions...

Question 7

Generally, evaluations based on ________ are least prone to error.
A) beliefs
B) behaviors
C) intentions
D) attitudes

Accepted Answer

Evaluating someone based on their observable behaviors is more objective and reliable than evaluations based on beliefs, intentions or attitudes which are subjective and can be influenced by personal biases and interpretations.

Question 8

In the 1990s, of all new additions to the workforce in the U.S., about ________ percent were non-white.
A) 65
B) 85
C) 25
D) 45

Accepted Answer

The answer of In the 1990s, of all new additions...

Question 9

Title ________ expressly prohibits discrimination against employees because of their membership in certain named protected classes.
A) III
B) IX
C) VII
D) V

Accepted Answer

Title VII of the Civil Rights Act of 1964 expressly prohibits discrimination against employees because of their membership in certain named protected classes such as race, color, national origin, sex, and religion.

Question 10

A training method in which workers are trained to perform each of the different jobs in a supervisory unit is ________.
A) an apprenticeship
B) job rotation
C) all-for-one training
D) vestibule training

Accepted Answer

The answer of A training method in which workers are...

Question 11

Teachers, managers, nurses, and other professionals who do work that cannot be numerically counted are most likely to be evaluated using a(n) ________ appraisal system.
A) residual
B) interactive
C) objective
D) subjective

Accepted Answer

Professionals who do work that cannot be numerically counted are most likely to be evaluated using a subjective appraisal system. This type of system relies on the personal opinions and judgments of the evaluator rather than on objective, measurable criteria. This can be especially important for evaluating qualities like communication skills, leadership abilities, or creativity, which may be difficult to quantify using objective measures.

Question 12

A training method that allows employees to learn techniques and behaviors in a simulated work place is ________.
A) job rotation
B) all-for-one training
C) vestibule training
D) an apprenticeship

Accepted Answer

Vestibule training, also known as simulated or mock training, allows employees to learn and practice job-related skills and behaviors in a controlled environment that mimics actual work conditions. This can include using simulators or mock equipment, and can be especially useful for training employees in dangerous or complex tasks. Job rotation involves rotating employees through different roles and tasks within a company, while all-for-one training involves training all employees in a company on the same topics simultaneously. An apprenticeship is a system of training in which a worker learns on the job from a skilled practitioner.

Question 13

Assessing an organization's training needs is a ________ step process.
A) four
B) two
C) three
D) five

Accepted Answer

Assessing an organization's training needs is a three-step process, which involves identifying the training needs, prioritizing the needs, and selecting and implementing the appropriate training programs.

Question 14

Today, ________ industrialized nations have developed legislation to guard against employment practices that otherwise would be considered discriminatory.
A) few
B) less than half
C) all
D) most

Accepted Answer

The statement suggests that industrialized nations have developed legislation to guard against discriminatory employment practices. The word "most" indicates that the majority of industrialized nations have such legislation in place, which would be a reasonable assumption given the generally progressive nature of such nations in terms of social justice and equality. Therefore, Choice D is the best answer.

Question 15

The step in assessing an organization's training needs in which the job duties that can be addressed through training are identified and the KSAOs required to perform those tasks successfully are examined, is the ________ analysis step.
A) person
B) focus
C) task
D) organizational

Accepted Answer

The task analysis step involves identifying the job duties that can be addressed through training and examining the knowledge, skills, abilities, and other characteristics (KSAOs) required to perform those tasks successfully. The person analysis step focuses on identifying individual employees' training needs, while the organizational analysis step involves examining broader organizational goals and constraints. The focus analysis step is not a commonly recognized step in the training needs assessment process.

Question 16

The step in assessing an organization's training needs in which the knowledge, skills, and current performance of workers to determine who needs additional training is examined is the ________ analysis step.
A) person
B) focus
C) organizational
D) task

Accepted Answer

The person analysis step focuses specifically on the individual employees within the organization and their current knowledge, skills, and performance levels. This step is important in identifying which employees may need additional training or development in order to improve their performance and contribute more effectively to the organization.

Question 17

Apprenticeships and job rotation are types of ________ training.
A) vestibule
B) on-the-job
C) real-time
D) cooperative

Accepted Answer

Apprenticeships and job rotation both involve learning and gaining skills through hands-on experience in the workplace, which is the definition of on-the-job training. Vestibule training involves simulation in a separate training facility, cooperative training involves partnering with educational institutions, and real-time training refers to training while performing actual work duties.

Question 18

The step in assessing an organization's training needs in which the company's goals are examined and problems are identified is the ________ analysis step.
A) person
B) focus
C) organizational
D) task

Accepted Answer

The organizational analysis step involves examining the organization's goals and identifying any problems or issues that training could help solve. The person analysis step focuses on determining the specific individuals or groups who need training, the task analysis step examines the specific job tasks or skills that need to be trained, and the focus analysis step is not a commonly recognized step in training needs assessment.

Question 19

Training that helps people understand how people from other cultures think and act, and how to adjust their own attitudes and actions so all employees can work effectively in a multi-cultural work environment is ________ training.
A) corporate culture
B) cultural diversity
C) cultural relativism
D) organizational justice

Accepted Answer

Cultural diversity training aims to promote understanding and respect for different cultures and to help individuals adapt their attitudes and behaviors in a multicultural work environment. Corporate culture refers to the values, beliefs, and practices that characterize a specific organization. Cultural relativism is a perspective that suggests that cultural norms and values should be understood and evaluated within the context of the culture in which they occur. Organizational justice refers to the fairness and equity of policies and practices within an organization.

Question 20

Each of the following is a reason why it is important for organizations to offer programs in cultural diversity training except ________.
A) because of globalization, more employees are taking assignments abroad
B) diversity in the work force captures the benefits in creativity and problem-solving capabilities that a diverse work force provides
C) not maintaining an atmosphere that is fair and non-discriminatory for all employees puts companies at risk for anti-discrimination lawsuits
D) effective cultural diversity programs train all employees to be similar in their attitudes and behaviors

Accepted Answer

Option D is incorrect because effective cultural diversity programs do not aim to make all employees similar in their attitudes and behaviors, but rather help them value and appreciate differences while working towards a common goal. A diverse work force benefits the organization by bringing various perspectives, ideas, and experiences to the table. Therefore, options A, B, and C are all valid reasons why organizations need to offer cultural diversity training programs.

Quiz 16: Psychology Applied to Work

Training simulators and computer based simulators are most crucial to ________ training.

Which of the following is the proper sequence of steps in assessing an organization's training needs?

The training method in which the employee being trained learns the new job tasks while actually performing the job is ________ training.

A sweeping set of laws and regulations aimed at protecting the rights of people who had, because they were members of certain racial, ethnic, or religious groups, experienced discrimination, is the ________.

In the 1990s, of all new additions to the workforce in the U.S., about ________ percent were women.

Generally, evaluations based on ________ are least prone to error.

In the 1990s, of all new additions to the workforce in the U.S., about ________ percent were non-white.

Title ________ expressly prohibits discrimination against employees because of their membership in certain named protected classes.

A training method in which workers are trained to perform each of the different jobs in a supervisory unit is ________.

Teachers, managers, nurses, and other professionals who do work that cannot be numerically counted are most likely to be evaluated using a(n) ________ appraisal system.

A training method that allows employees to learn techniques and behaviors in a simulated work place is ________.

Assessing an organization's training needs is a ________ step process.

Today, ________ industrialized nations have developed legislation to guard against employment practices that otherwise would be considered discriminatory.

The step in assessing an organization's training needs in which the job duties that can be addressed through training are identified and the KSAOs required to perform those tasks successfully are examined, is the ________ analysis step.

The step in assessing an organization's training needs in which the knowledge, skills, and current performance of workers to determine who needs additional training is examined is the ________ analysis step.

Apprenticeships and job rotation are types of ________ training.

The step in assessing an organization's training needs in which the company's goals are examined and problems are identified is the ________ analysis step.

Training that helps people understand how people from other cultures think and act, and how to adjust their own attitudes and actions so all employees can work effectively in a multi-cultural work environment is ________ training.

Each of the following is a reason why it is important for organizations to offer programs in cultural diversity training except ________.