Product serviceability is the primary dimension of fitness for use.
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Q7: One of the primary determinants of product
Q8: Broadly defined,quality refers to the ability of
Q9: As a dimension of service quality,tangibles refers
Q10: The degree to which a product satisfies
Q11: Reliability and durability are different terms used
Q13: Various dimensions of quality are required to
Q14: Performance and special features are both considered
Q15: As a dimension of service quality,assurance refers
Q16: Tangibles is the dimension of service quality
Q17: The dimensions of product quality don't adequately
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