Question 1

Effectiveness refers to the relationship between inputs and outputs.

Accepted Answer

Effectiveness refers to the extent to which objectives are achieved, focusing on the end result rather than the relationship between inputs and outputs, which is more accurately described as efficiency.

Question 2

________ was a French industrialist who identified basic management functions.
A)Herzberg
B)Fayol
C)Taylor
D)Weber
E)Koontz

Accepted Answer

Henri Fayol was a French industrialist who identified and defined the five basic functions of management: planning, organizing, commanding, coordinating, and controlling. His work laid the foundation for modern management theory.

Question 3

When managers meet organisational goals, they are efficient and effective.

Accepted Answer

Efficiency refers to how well resources are used to achieve goals, while effectiveness is about achieving the goals themselves. A manager can be effective by meeting goals but not efficient if too many resources are used. Conversely, a manager can be efficient without being effective if goals are not met.

Question 4

In a short essay, describe and provide examples of first-line, middle and top management positions.

Accepted Answer

The answer of In a short essay, describe and provide...

Question 5

'Division manager' is associated with which of the following levels of management?
A)first-line managers
B)top managers
C)middle managers
D)team leaders
E)subordinates

Accepted Answer

Division managers are generally considered to be middle managers, as they are responsible for overseeing a specific department or division within an organization.

Question 6

Efficiency is often referred to as 'doing things right.'

Accepted Answer

Efficiency is the ability to achieve maximum productivity with minimum wasted effort or expense. It involves doing things in the right way to achieve the best possible results.

Question 7

Typically, in organisations it is the ________ who are responsible for making organisation-wide decisions and establishing goals and plans that affect the entire organisation.
A)top managers
B)team leaders
C)subordinates
D)middle managers
E)first-line managers

Accepted Answer

Top managers, also known as senior management or top-level management, are responsible for the overall direction and success of the organization. They are responsible for making decisions that affect the entire organization and setting the goals and plans that guide the organization. Middle managers and first-line managers are responsible for implementing the plans and achieving the goals set by top managers. Team leaders and subordinates are members of the organization who work to achieve the goals set by higher-level managers.

Question 8

________ is the process of getting activities completed efficiently and effectively with and through other people.
A)Management
B)Supervision
C)Leading
D)Controlling
E)Manipulating

Accepted Answer

Management is the process of planning, organizing, coordinating, directing, and controlling resources to achieve specific goals and objectives. This involves working with and through people to get activities completed efficiently and effectively. Supervision involves overseeing and directing the work of others, but it is just one aspect of management. Leading involves inspiring and motivating people to achieve objectives, while controlling involves monitoring performance and making necessary adjustments to ensure goals are met. Manipulating involves using deceit or dishonesty to control or influence others, which is not an ethical or effective approach to management.

Question 9

________ distinguishes a managerial position from a non-managerial one.
A)Coordinating and integrating others' work
B)Manipulating others
C)Concern for the law
D)Increasing efficiency
E)Defining market share

Accepted Answer

Coordinating and integrating others' work is a major responsibility of a managerial position. Non-managerial positions may involve executing tasks or working independently without the added responsibility of guiding or supervising others. Manipulating others, concern for the law, increasing efficiency, and defining market share may or may not be relevant to a managerial position depending on the specific job duties and industry.

Question 10

Management is concerned that activities should be completed ________.
A)at the lowest possible cost
B)efficiently
C)efficiently and effectively
D)by the lowest-level employee who can accomplish the task
E)effectively

Accepted Answer

Management wants activities to be completed both efficiently and effectively. Efficiency focuses on completing activities in the best and fastest way possible, while effectiveness ensures that the activities achieve the desired results or outcomes. Both concepts are important for achieving organizational goals.

Question 11

Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of goals.
A)efficiency; effectiveness
B)effectiveness; goal attainment
C)goal attainment; efficiency
D)effectiveness; efficiency

Accepted Answer

Efficiency is about doing things in the most productive way possible, while effectiveness is about achieving the desired outcome. Therefore, option A is the best choice as it correctly pairs the two terms and their respective meanings.

Question 12

Effectiveness is synonymous with ________.
A)cost minimisation
B)efficiency
C)goal attainment
D)leading
E)resource control

Accepted Answer

Effectiveness refers to the ability to achieve the desired goals or outcomes, making goal attainment the most appropriate synonym. While efficiency and resource control are related to effectiveness, they specifically refer to the ability to achieve goals using the fewest possible resources, whereas effectiveness is concerned with achieving the goals themselves. Cost minimisation and leading are not synonymous with effectiveness, as cost minimisation generally refers to reducing expenses rather than achieving goals, and leading refers to guiding and motivating others rather than achieving goals.

Question 13

In a short essay, discuss the difference between efficiency and effectiveness and include a specific example to support each concept.

Accepted Answer

The answer of In a short essay, discuss the difference...

Question 14

In order to be considered a manager, an individual must integrate and coordinate the work of others.

Accepted Answer

This is the definition of management - the process of coordinating and overseeing the work of others to achieve organizational goals. Therefore, a manager must integrate and coordinate the work of others.

Question 15

An automobile manufacturer that increased the total number of cars produced at the same cost, but with many defects, would be ________.
A)concerned with inputs
B)concerned with outputs
C)efficient and effective
D)increasing efficiency
E)increasing effectiveness

Accepted Answer

Increasing the total number of cars produced at the same cost demonstrates an increase in efficiency, as it shows the company is able to produce more output with the same amount of input. However, the presence of many defects does not address effectiveness, which would require the outputs to meet quality standards.

Question 16

The goal of ________ is to minimise resource costs.
A)budgeting
B)coordinating
C)effectiveness
D)efficiency
E)planning

Accepted Answer

Efficiency focuses on minimizing resource costs, by ensuring that resources are used in the most effective way possible. Budgeting, coordinating, planning and effectiveness can all contribute to this goal, but the primary focus of efficiency is directly on resource utilization.

Question 17

Whereas effectiveness is concerned with the means of getting things done, efficiency is concerned with the ends, or attainment of organisational goals.

Accepted Answer

Effectiveness is concerned with achieving organisational goals, while efficiency is concerned with achieving those goals at the minimum cost or with the least amount of resources possible. Therefore, efficiency is concerned with the means of getting things done, not the ends.

Question 18

Executive vice president, president, managing director, chief operating officer, chief executive officer or chairman of the board are positions associated with which of the following levels of management?
A)middle managers
B)subordinates
C)top managers
D)first-line managers
E)team leaders

Accepted Answer

These positions are associated with top management as they are responsible for making strategic decisions about the direction of the organization and overseeing the work of other managers. Middle managers and first-line managers are in charge of more specific areas of the organization, while team leaders are typically responsible for leading small groups of employees. Subordinates do not hold managerial positions.

Question 19

Efficiency refers to ________.
A)lowering cost to save money and lowering outputs
B)the exponential nature of cost and outputs
C)increasing outputs regardless of cost
D)the additive relationship between cost and benefits
E)the relationship between inputs and outputs

Accepted Answer

Efficiency refers to how much input (such as resources or time) is needed to produce a certain level of output. It is the relationship between inputs and outputs. Therefore, option E is the correct choice.

Question 20

According to the textbook, the goal of efficiency is to minimise resource costs.

Accepted Answer

Efficiency is about maximizing output while minimizing resource costs.

Quiz 1: Introduction to Organisations and Management

Effectiveness refers to the relationship between inputs and outputs.

________ was a French industrialist who identified basic management functions.

When managers meet organisational goals, they are efficient and effective.

In a short essay, describe and provide examples of first-line, middle and top management positions.

'Division manager' is associated with which of the following levels of management?

Efficiency is often referred to as 'doing things right.'

Typically, in organisations it is the ________ who are responsible for making organisation-wide decisions and establishing goals and plans that affect the entire organisation.

________ is the process of getting activities completed efficiently and effectively with and through other people.

________ distinguishes a managerial position from a non-managerial one.

Management is concerned that activities should be completed ________.

Whereas is concerned with the means of getting things done, is concerned with the ends, or attainment of goals.

Effectiveness is synonymous with ________.

In a short essay, discuss the difference between efficiency and effectiveness and include a specific example to support each concept.

In order to be considered a manager, an individual must integrate and coordinate the work of others.

An automobile manufacturer that increased the total number of cars produced at the same cost, but with many defects, would be ________.

The goal of ________ is to minimise resource costs.

Whereas effectiveness is concerned with the means of getting things done, efficiency is concerned with the ends, or attainment of organisational goals.

Executive vice president, president, managing director, chief operating officer, chief executive officer or chairman of the board are positions associated with which of the following levels of management?

Efficiency refers to ________.

According to the textbook, the goal of efficiency is to minimise resource costs.