Stew Leonard, owner/operator of supermarkets, reacts adversely to losing a single customer sale.He feels that this amounts to losing the entire stream of future purchases that a customer is likely to make if he or she remains in the area.This is an illustration of ________.
share of customer
market share
profitability
customer lifetime value
market share maintenance

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The Answer of Stew Leonard, owner/operator of supermarkets, reacts adversely to losing a single customer sale.He feels that this amounts to losing the entire stream of future purchases that a customer is likely to make if he or she remains in the area.This is an illustration of ________.
share of customer
market share
profitability
customer lifetime value
market share maintenance

Stew Leonard, Owner/operator of Supermarkets, Reacts Adversely to Losing a Single