Planned organizational change is normally targeted at improving effectiveness at one or more of four different levels: human resources, ________, technological capabilities, and organizational capabilities.
A) profitability of suppliers
B) environmental richness
C) bargaining power of customers
D) functional resources

Question

Quizplus · Accepted Answer

The sentence states that planned organizational change is targeted at improving effectiveness at one or more of four different levels: human resources, functional resources, technological capabilities, and organizational capabilities. None of the answer choices listed match these levels except for D, functional resources. Therefore, D is the best choice.

Planned Organizational Change Is Normally Targeted at Improving Effectiveness at One