A key task for those involved in the management of change is to manage the expectations of others so that perceptions of the success of a change are not influenced by unrealistic expectations as to the rate at which the positive effects of the change will become manifest.

Question

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Managing expectations is a key task in change management to ensure that people do not have unrealistic expectations about the pace of change and its effects. This helps in avoiding disappointment and negative perceptions about the success of the change.

A Key Task for Those Involved in the Management of Change