Suppose, for example, that a sales manager is evaluating the performance of his employees. One employee does not get along well with colleagues and rarely completes sales reports on time. This employee, however, generates the most new sales contracts in the office. The sales manager chooses to ignore the negative information and evaluates the salesperson only on contracts generated. The manager is exercising:
A) projection.
B) selective perception.
C) self-fulfilling prophecy.
D) impression management.

Question

Quizplus · Accepted Answer

The sales manager is ignoring the negative information about the employee and focusing only on the positive aspect of generating new sales contracts. This is an example of selective perception, where the manager only sees what they want to see and disregards other information.

Suppose, for Example, That a Sales Manager Is Evaluating the Performance