In Ethics Competency, when recently-installed CEO of GM, Mary Barra, became aware of the ignition switch problems, she told consumers
A) "No one made me aware of the problem."
B) "There's no time like the present."
C) "The minute we knew we took action."
D) "Someone will pay for this error."

Question

Quizplus · Accepted Answer

Choice C is the best option as it acknowledges the issue and takes responsibility for the company's actions, while also highlighting that they took action as soon as they became aware of the problem. Choices A and D shift blame and do not acknowledge responsibility, while choice B is a generality that does not address the specific issue at hand.

In Ethics Competency, When Recently-Installed CEO of GM, Mary Barra