According to "Teams Competency: Steelcase, Inc.," when new equipment is needed, a team of employees who are responsible for running the equipment make the decision about what to buy and how it should be installed on the shop floor. This is an example of
A) empowerment.
B) symbolizing.
C) conditioning.
D) escape learning.

Question

Quizplus · Accepted Answer

This scenario demonstrates empowerment, which is the process of giving employees the authority and autonomy to make decisions about their work processes and environment. By allowing the team of employees responsible for running the equipment to make decisions about what equipment is needed and how it should be installed, they are being empowered to take ownership of their work and contribute to the success of the organization.