Which of the following statements regarding communication and ethics is true?
A)Ethical,forthright communication by an organization should occur internally as well as externally.
B)During a crisis situation,a firm spokesperson's level in the organization is not relevant if the message is fair.
C)Executives should not change their communication style based on the culture of their audiences as this would make people think they are inconsistent and unreliable.
D)Exxon Oil is widely recognized as having been successful communicators during the Valdez incident.

Question

Quizplus · Accepted Answer

Ethical communication should occur both internally and externally within an organization. It is important to maintain transparency and openness with all stakeholders, including employees and the public. Option B is incorrect because the level of the spokesperson does matter in a crisis situation as they should be someone with authority and expertise. Option C is incorrect because adapting communication style based on the audience's culture is important for effective communication. Option D is incorrect because Exxon Oil was widely criticized for their communication during the Valdez incident.

Which of the Following Statements Regarding Communication and Ethics Is