A primary enabler of process reengineering is:
A)the service-product matrix.
B)a process flow chart.
C)information technology.
D)employee training.

Question

Quizplus · Accepted Answer

Information technology is a primary enabler of process reengineering as it increases the speed, accuracy, and efficiency of processes. Through automation, data analysis, and communication technologies, IT can help identify areas for improvement, streamline workflows, and enable more effective collaboration among team members. While employee training, process flow charts, and the service-product matrix can all be helpful in process reengineering, they are not primary enablers in the same way that IT is.

A Primary Enabler of Process Reengineering Is