If the quality level is increased by taking steps to prevent defects before they happen,which one of the following statements is TRUE?
A)Prevention costs increase.
B)Appraisal costs increase.
C)Internal failure costs increase.
D)External failure costs increase.

Question

Quizplus · Accepted Answer

Prevention costs are the costs incurred to prevent defects from occurring in the first place. If steps are taken to prevent defects before they happen, such as improving the manufacturing process or providing employee training, prevention costs will increase.

If the Quality Level Is Increased by Taking Steps to Prevent