With respect to the history of American business,the __________ era is when today's firms continuously seek to satisfy the high expectations of customers.
A)production
B)sales
C)marketing concept
D)customer relationship
E)societal marketing

Question

Quizplus · Accepted Answer

The customer relationship era focuses on building long-term relationships with customers and continuously meeting their high expectations to ensure satisfaction and loyalty.

With Respect to the History of American Business,the __________ Era