An example of emotional regulation is when an employee is nice to a customer because he or she likes the customer.

Question

Quizplus · Accepted Answer

This is not an example of emotional regulation because the employee's behavior is not being intentionally managed or controlled in any way. The employee's actions are simply a result of their personal feelings towards the customer. Emotional regulation involves actively managing one's emotions and actions in order to achieve a desired outcome or goal, even if it goes against one's personal feelings or impulses.

An Example of Emotional Regulation Is When an Employee Is