Why do organizations that have OCB outperform those that do not?
A)OCB promotes the effective functioning of the organization.
B)OCB employees are easier to supervise.
C)OCB increases job satisfaction,increasing productivity.
D)OCB decreases recruitment,selection and training,because turnover is less.
E)OCB is rewarded by increased opportunities for promotions.

Question

Quizplus · Accepted Answer

OCB (Organizational Citizenship Behavior) promotes the effective functioning of an organization by contributing to a positive work environment, enhancing teamwork, reducing interpersonal conflicts, and increasing organizational commitment. When employees engage in OCB, it can lead to improved job performance, higher productivity, lower turnover, and increased customer satisfaction. Therefore, organizations that have OCB outperform those that do not.

Why Do Organizations That Have OCB Outperform Those That Do