Which of the following would help reduce the perceptual bias that occurs during the hiring process?
A) Training interviewers to use the central tendency effect.
B) Using structured interviews.
C) Relying on evaluations from not more than two interviewers.
D) Creating benchmarks for performance appraisal.
E) Using subjective indicators to measure performance.

Question

Quizplus · Accepted Answer

Using structured interviews where all candidates are asked the same set of questions can help reduce the perceptual bias that can occur during the hiring process. This helps ensure that all candidates are evaluated based on the same criteria, reducing the influence of personal biases and perceptions. Training interviewers to use the central tendency effect (A) or relying on evaluations from not more than two interviewers (C) may not address the underlying biases that can still affect the hiring process. Creating benchmarks for performance appraisal (D) is more related to performance evaluation rather than the hiring process, and using subjective indicators to measure performance (E) can also introduce biases.

Which of the Following Would Help Reduce the Perceptual Bias