The top priority for managers faced with intergroup conflict is to:
A) encourage friendships.
B) build more teams and prepare employees for cross-functional work.
C) identify and root out specific negative linkages among groups.
D) foster positive attitudes.
E) reward consensus decision making.

Question

Quizplus · Accepted Answer

The best choice for managers faced with intergroup conflict is to identify and root out specific negative linkages among groups. This involves understanding the underlying causes of the conflict and addressing them directly to promote resolution and prevent future conflicts. Encouraging friendships or fostering positive attitudes may not address the root causes of conflict, and building more teams or rewarding consensus decision making may not be effective if there are negative linkages that need to be addressed first.

The Top Priority for Managers Faced with Intergroup Conflict Is