Which of the following statements about nonstore retailing is true?
A) The nature of the communications between the retailer and the customer is the same in all forms of nonstore retailing.
B) Nonstore retailers is currently growing faster than in-store retailing.
C) More than 80 percent of all sales are made through nonstore retailing.
D) The high growth rate for nonstore retailing is due to the growth of TV home shopping
E) Nonstore retailing is increasing at a rate lower than in-store retailing.

Question

Quizplus · Accepted Answer

Nonstore retailing is growing faster than in-store retailing, but it still accounts for a smaller proportion of total retail sales. According to the U.S. Census Bureau, nonstore retail sales (including e-commerce, mail-order, and vending machines) accounted for 14.1% of total retail sales in 2019, compared to 85.9% for in-store retail sales. While TV home shopping is one form of nonstore retailing, it is not the only factor driving growth in this sector. Other forms of nonstore retailing, such as mobile commerce and social media commerce, are also growing in popularity. The nature of communications between a retailer and customer may vary depending on the form of nonstore retailing (e.g. online chat vs. phone call).

Which of the Following Statements About Nonstore Retailing Is True