Services differ from tangible products in which of the following dimensions?
A) intangibility
B) inseparability
C) perishability
D) all of the above

Question

Quizplus · Accepted Answer

Services differ from tangible products in all three dimensions mentioned - intangibility (services cannot be touched or stored), inseparability (services are typically produced and consumed simultaneously, making it difficult to separate the production process from the consumption process), and perishability (services cannot be stored like physical products and must be consumed in real-time).

Services Differ from Tangible Products in Which of the Following