A manager who uses intimidation, threats of firing, and promises of disciplinary action if desired performance is not achieved is displaying incivility.

Question

Quizplus · Accepted Answer

The manager is displaying a coercive leadership style, which involves using threats and intimidation to achieve compliance, rather than incivility, which refers to rude or disrespectful behavior.

A Manager Who Uses Intimidation, Threats of Firing, and Promises