You are the manager of a small boutique. You have decided to apply the Big Five Model in order to understand your employees and their work habits because it is generally supported by an impressive body of research. You want to use the five dimensions of personality to match individuals with jobs to which they are well-suited.
-You know that your customers are demanding and sometimes difficult. Which personality dimension taps a person's ability to withstand stress?
A) extroversion
B) judging
C) conscientiousness
D) emotional stability
E) intellect

Question

Quizplus · Accepted Answer

Emotional stability is the personality dimension that taps a person's ability to withstand stress. Individuals high in emotional stability are less likely to experience negative emotional reactions to stressors such as demanding and difficult customers.

You Are the Manager of a Small Boutique