Mary telephones her employee, Joe, to let him know that today's meeting has been moved to one o'clock.
-Joe misses the one o'clock meeting because he misunderstood which meeting Mary was referring to. Joe forgot to ask Mary to clarify which meeting she meant. Joe's misunderstanding therefore occurred due to a lack of ________.
A) encoding
B) decoding
C) noise
D) feedback
E) channel

Question

Quizplus · Accepted Answer

Joe's misunderstanding occurred due to a lack of feedback, as he did not ask Mary to clarify which meeting she was referring to, which would have helped ensure he understood the message correctly.

Mary Telephones Her Employee, Joe, to Let Him Know That