Steven doesn't understand why Margarita isn't talking to him. He merely sent her an e-mail outlining what needs to be done to fix her project proposal. Which of the following e-mail limitations has Steven failed to understand?
A) misinterpreting messages
B) privacy concerns
C) time consuming nature
D) communicating negative messages
E) company confidentiality

Question

Quizplus · Accepted Answer

E-mails can often be misinterpreted because they lack non-verbal cues, such as tone of voice and body language, which can lead to misunderstandings. Steven may not realize that his e-mail could have been perceived as critical or harsh, leading to Margarita's reaction.

Steven Doesn't Understand Why Margarita Isn't Talking to Him