The approach to evaluation that uses feedback from those who have daily contact with an employee (everyone from mailroom personnel to customers to bosses to peers) is termed ________.
A) critical incidents
B) 360-degree evaluation
C) BARS
D) multiperson comparisons
E) MBWA

Question

Quizplus · Accepted Answer

The approach that uses feedback from all individuals who have daily contact with an employee is termed 360-degree evaluation. The other options are:
A) Critical incidents: This approach focuses on specific behaviors that were especially effective or ineffective during a specific time period.
C) BARS: Behaviorally Anchored Rating Scales involve rating an employee's performance based on specific behaviors that are anchored to numerical ratings.
D) Multiperson comparisons: In this approach, employees are ranked or rated against each other within a work group, department, or organization.
E) MBWA: Management by Walking Around involves managers actively engaging with employees at various levels to gain insight into their work and address concerns.

The Approach to Evaluation That Uses Feedback from Those Who