The potential benefits of informal groups include all of the following EXCEPT:
A) informal groups have the potential to speed up the workflow.
B) informal groups enable people to assist each other in ways that formal lines of authority fail to provide.
C) informal groups enable members to establish important goals for the formal work unit.
D) informal groups help individuals satisfy needs that are unmet in a formal group.
E) informal groups can provide their members with social satisfaction, security, and a sense of belonging.

Question

Quizplus · Accepted Answer

The potential benefits of informal groups include speeding up the workflow (A), providing assistance outside of formal lines of authority (B), satisfying unmet needs (D), and providing social satisfaction, security, and belonging (E). However, establishing goals for the formal work unit (C) is typically a function of formal groups and their leaders.

The Potential Benefits of Informal Groups Include All of the Following