Which of the following characteristics apply to service organisations?
i.They produce intangible outputs
ii.Services cannot be stored.
iii.They purchase goods for sale.iv.Services are consumed as they are produced.

Question

Quizplus · Accepted Answer

i. Service organizations produce results that are not tangible, such as a haircut or a bank transfer.
ii. Services cannot be stored because they are not physical goods, but rather experiences.
iv. Services are typically consumed as they are produced, such as a customer receiving a massage or a flight departing. Choice iii is incorrect because service organizations do not necessarily purchase goods for resale.

Which of the Following Characteristics Apply to Service Organisations