The two cost categories of a quality management program are
A)equipment and inspection costs
B)process and training costs
C)information and planning costs
D)prevention and appraisal costs

Question

Quizplus · Accepted Answer

The two cost categories of a quality management program are prevention costs, which are costs incurred to prevent defects from occurring, and appraisal costs, which are costs incurred to detect defects after they have occurred. These costs are also known as "cost of quality." Option A is incorrect as equipment and inspection costs fall under appraisal costs. Option B is incorrect as process and training costs fall under prevention costs. Option C is incorrect as information and planning costs are not specific cost categories in a quality management program.

The Two Cost Categories of a Quality Management Program Are