The communication that is used by group leaders and managers to assign goals,point out problems that need attention,and provide job instructions is:
A)directional communication
B)lateral communication
C)downward communication
D)informal communication

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of communication from higher levels of management to lower levels, conveying instructions, orders, goals, policies, and procedures. It is often used by group leaders and managers to assign goals, provide job instructions, and point out problems that need attention, making it the most appropriate answer. Directional communication is a broader term that refers to any type of communication that guides or directs someone, but it does not necessarily involve hierarchical levels in an organization. Lateral communication refers to communication between people at the same level of hierarchy or different departments within the same organization. Informal communication is any type of communication that does not follow the formal structure and protocols of an organization, such as rumors, grapevine, or socializing with coworkers.

The Communication That Is Used by Group Leaders and Managers