When diagnosing the problem with Michelle in Alex's organization, the communication consultants found that …
A) Michelle was a "bad apple" and needed to be removed
B) Michelle was not the problem; others felt similarly alienated
C) "Fixing Michelle" was the best solution
D) None of the above

Question

Quizplus · Accepted Answer

The communication consultants found that the problem was not just Michelle, but that others in the organization also felt alienated. Therefore, removing or "fixing" Michelle would not have solved the root cause of the issue.

When Diagnosing the Problem with Michelle in Alex's Organization, the Communication