In the context of the human relations approach to management, after conducting the four stages of the _____, Mayo and his team eventually concluded that productivity and employee behavior were influenced by the informal work group.
A) Hawthorne Studies
B) Michigan Leadership Studies
C) Blake and Mouton Managerial Grid
D) Johari Window
E) Novelty Studies

Question

Quizplus · Accepted Answer

The Hawthorne Studies were a series of experiments conducted from 1924 to 1932. The researchers concluded that the workers performed and reacted differently because the researchers were observing them. This conclusion led the researchers to believe productivity may be affected more by psychological and social factors than by physical or objective influences. With this thought in mind, they initiated the other four stages of the project. Mayo and his team eventually concluded that productivity and employee behavior were influenced by the informal work group.

In the Context of the Human Relations Approach to Management