When a bank's customer used an ATM for their transactions, they are being provided with
A) an individual service.
B) a mass service.
C) a professional service.
D) a retail service.

Question

Quizplus · Accepted Answer

When customers use an ATM, they are receiving a mass service because it is a standardized and automated service provided to a large number of customers at the same time.

When a Bank's Customer Used an ATM for Their Transactions