When false rumors occur in organizations, the best strategy may be
A) to provide accurate information through the grapevine.
B) to provide accurate information through formal channels of communication.
C) to provide accurate information through the grapevine and through formal channels.
D) to pinpoint the source of the rumors and reorganize the communication network.

Question

Quizplus · Accepted Answer

Providing accurate information through both the grapevine (informal channels) and formal channels of communication ensures that the correct information reaches as many people as possible in various ways, effectively countering the false rumors.

When False Rumors Occur in Organizations, the Best Strategy May