The personal biases of performance appraisers
A) never influence appraisals if standardized instruments are used.
B) are commonly based on worker sex, age, race, and physical characteristics.
C) are always less influential than other response biases.
D) are involved in the actor-observer bias.

Question

Quizplus · Accepted Answer

Personal biases of performance appraisers can often be based on worker sex, age, race, and physical characteristics, leading to potential discrimination and unfair evaluations. This factor must be considered and controlled for in performance appraisals. Option A is incorrect because standardized instruments may still be interpreted differently by different appraisers based on their biases. Option C is incorrect because personal biases can be highly influential in appraisals. Option D is incorrect because the actor-observer bias refers to the tendency to explain one's own behavior based on external factors, while the personal biases of appraisers refer to their own attitudes towards the worker being evaluated.

The Personal Biases of Performance Appraisers