A job analyst asks department store supervisors to provide behavioral examples of the best and worst salespersons they supervised. The job analyst is using
A) Functional Job Analysis.
B) the Position Analysis Questionnaire.
C) the Critical Incidents Technique.
D) the Job Elements Method.

Question

Quizplus · Accepted Answer

The job analyst is using the Critical Incidents Technique, which involves gathering specific examples of behaviors that are critical to the job performance, in this case, the behaviors of the best and worst salespersons. The other options, Functional Job Analysis, the Position Analysis Questionnaire, and the Job Elements Method, involve different approaches to job analysis and would not be appropriate for this situation.

A Job Analyst Asks Department Store Supervisors to Provide Behavioral