A manager finds out that the productivity of his workers has declined.Therefore,he creates a new social setting for the workers,where they share pleasant social relations with one another and receive special attention from the supervisor.The manager has implemented lessons from ________ to improve the productivity of his workers.
A)the scientific management theory
B)the theory of human needs
C)Theory X and Theory Y
D)the Hawthorne studies
E)Fayol's administrative principles

Question

Quizplus · Accepted Answer

The scenario describes the implementation of lessons from the Hawthorne studies, which focused on the impact of social factors and employee attitudes on productivity. The Hawthorne studies found that creating a positive social setting and providing attention from management could improve worker productivity.

A Manager Finds Out That the Productivity of His Workers