________ is the process of managing with an organization wide commitment to continuous improvement,product quality,and customer needs.
A)SCM
B)ISO
C)TQM
D)CRM
E)QRS

Question

Quizplus · Accepted Answer

TQM stands for Total Quality Management, which is an approach to management that focuses on meeting and exceeding customer expectations by constantly improving the quality of products and services, as well as the internal processes of the organization. TQM involves a commitment to continuous improvement, involvement of all employees in the improvement process, as well as a focus on customer needs and satisfaction. The other options listed (SCM, ISO, CRM, and QRS) are all related to different aspects of management, but do not specifically focus on the organization-wide commitment to continuous improvement and quality management that TQM does.

________ Is the Process of Managing with an Organization Wide