Which of the following is true about internal customers?
A)They refer to industrial customers only.
B)They are the clients who purchase or use the goods or services directly.
C)They are the individuals who purchase the goods or services produced by an organization.
D)They refer to retail and wholesale customers.
E)They are the individuals and groups who use or otherwise depend on one another's work in order to do their own jobs well.

Question

Quizplus · Accepted Answer

Internal customers are individuals or groups within an organization who rely on the work of others to perform their own job functions effectively. It includes coworkers or other departments within an organization. Option A, B, C, and D are incorrect as they do not accurately describe internal customers.

Which of the Following Is True About Internal Customers