A top salesperson "just knows how to sell" but has a difficult time communicating how she does it.Her ability to sell is an example of _____.
A) tacit knowledge
B) explicit knowledge
C) absorptive capacity
D) working capacity
E) stored capacity

Question

Quizplus · Accepted Answer

The fact that the salesperson has a difficult time communicating how she does it suggests that her selling ability is based on tacit knowledge - knowledge that is difficult to articulate or transfer to others.

A Top Salesperson "Just Knows How to Sell" but Has