A manager who emphasizes cost containment, even at the expense of missing production targets, is more interested in ___ than in ___.
A) performance efficiency; performance effectiveness
B) performance effectiveness; performance efficiency
C) productivity; performance efficiency
D) productivity; performance effectiveness
E) productivity; profitability

Question

Quizplus · Accepted Answer

A manager who emphasizes cost containment is more concerned with performance efficiency (doing things right) than with performance effectiveness (doing the right things). By focusing on reducing costs, the manager may sacrifice reaching production targets, but the emphasis is on maximizing efficiency in resource utilization.

A Manager Who Emphasizes Cost Containment, Even at the Expense