At Goode Bank, all operational decisions regarding promotional measures, interest rates, benefits, and customers are made completely by the top management. This implies that Goode Bank has a(n) ___.
A) decentralized system
B) centralized system
C) boundaryless structure
D) informal structure
E) organic design

Question

Quizplus · Accepted Answer

A centralized system is one in which all major decision-making authority is held by a single individual or a small group of individuals at the top of the organization. In this scenario, it is stated that all operational decisions at Goode Bank are made by the top management, indicating a centralized structure.

At Goode Bank, All Operational Decisions Regarding Promotional Measures, Interest