Conflict that occurs because of disagreements over things such as goals, the allocation of resources, the distribution of rewards, policies and procedures, or job assignments is referred to as emotional conflict.

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Conflict that occurs because of disagreements over things such as goals, the allocation of resources, the distribution of rewards, policies and procedures, or job assignments is referred to as substantive conflict. Emotional conflict, on the other hand, is characterized by personal attacks, hostility, and an overall negative emotional tone.

Conflict That Occurs Because of Disagreements Over Things Such as Goals