In the realm of customer relations,________ includes continually changing in order to connect with customers,even without waiting for customers to make the first move.
A)continuous integration
B)continuous improvement
C)value chain analysis
D)customer exchange
E)total quality management

Question

Quizplus · Accepted Answer

Continuous improvement refers to the ongoing process of reviewing and making changes to how a company interacts with its customers in order to better meet their needs and expectations. This approach involves identifying areas for improvement and implementing changes on a regular basis, rather than waiting for customers to provide feedback before making adjustments. It is an essential element of effective customer relations, as it helps companies stay attuned to changing customer needs and preferences over time.

In the Realm of Customer Relations,________ Includes Continually Changing in Order