Scenario B: Although Trans-American Consolidated Truck & Transport is a large,bureaucratic organization,it is about to undertake a massive change in the way it does business.These changes will include redesigning processes,reward systems,and managerial selection and training.The ultimate goal of these changes is to improve the company's efficiency,allowing it to achieve many goals at the same time.For the purpose,the company develops a project team,which is asked to identify the factors that prevent people from changing,as well as those that drive them toward change.
-In order for the project team to identify what prevents people from changing,as well as what drives them toward change,they will need to make use of the technique known as ________ analysis.
A)performance gap
B)facilitation-support
C)large group
D)force-field
E)total organization

Question

Quizplus · Accepted Answer

The technique that the project team needs to use to identify factors that prevent people from changing as well as those that drive them towards change is force-field analysis. This technique helps to identify and assess the different forces that contribute to change and resistance to change within an organization. By identifying these forces, the team can focus on addressing the factors that contribute to resistance and reinforcing the factors that promote change.

Scenario B: Although Trans-American Consolidated Truck & Transport Is a Large,bureaucratic