The following five examples describe different types of relationships between employees in XYZ Company.Which set of relationships indicates the existence of a shadow organization?
A)Department managers report directly to the vice presidents in charge of their division.
B)An employee asks questions of an immediate supervisor,gets answers,and works closely with this person.
C)In one department,superior-subordinate relationships are strained.Subordinates take direction from the manager of another department.
D)Members of a word processing pool provide secretarial services for all divisions on a first come,first served basis.
E)The company president delegates authority to division managers,division managers delegate authority to department managers,and department managers delegate authority to support staff.

Question

Quizplus · Accepted Answer

In option C, subordinates taking direction from the manager of another department indicates the existence of a shadow organization. This suggests that there is an unofficial chain of command outside of the formal structure of the company, which could lead to confusion and a lack of accountability. None of the other options suggest the existence of a shadow organization.

The Following Five Examples Describe Different Types of Relationships Between