Suppose that,in reviewing a quarterly report of a department's achievements,the manager compared desired performance with actual performance.If the manager found that actual performance was GREATER than the standard,the manager should __________.
A)Take no corrective action.
B)Take corrective action to bring performance results in line with the standard.
C)Take action to understand why actual results exceeded the standard.
D)Defer action until the next quarter's reports are in and a trend is established.
E)Keep the information to himself/herself.

Question

Quizplus · Accepted Answer

The manager should take action to understand why actual results exceeded the standard. This is because the manager needs to determine if the standard is too low or if the department is performing exceptionally well.

Suppose That,in Reviewing a Quarterly Report of a Department's Achievements,the