________ is the loss of a certain percentage of customers over time.
A) Customer churn
B) Customer life cycle
C) Lifetime value
D) Market capitalization

Name: ________ is the loss of a certain percentage of customers over time. A) Customer churn B) Customer life cycle C) Lifetime value D) Market capitalization
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Question

Quizplus · Accepted Answer

Customer churn refers to the phenomenon where a business loses its customers over a period of time. It is a critical metric for businesses to monitor as it impacts revenue and growth.

________ Is the Loss of a Certain Percentage of Customers