_____ is the component of an operational CRM system that automatically records all the aspects in a sales transaction process.
A) Inbound telesales
B) Outbound telesales
C) Sales team efforts
D) Sales force automation
E) The customer help desk

Question

Quizplus · Accepted Answer

Sales force automation is the component of an operational CRM system that automatically records all the aspects in a sales transaction process, such as customer interactions, sales activities, and order processing. It helps to streamline the sales process, enhance productivity, and provide valuable insights for decision-making. Inbound and outbound telesales, sales team efforts, and customer help desk may also be integrated into an operational CRM system, but they do not specifically refer to the automatic recording of sales transactions.

_____ Is the Component of an Operational CRM System That